Organization Chart. The Office of Administrative Services provides accounting, business, personnel, and budget services. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. Responsible for managing agency policies, workflows, processes, and records related to long term and intermittent leave of absence, Family Medical Leave Act (FMLA), Workers' Compensation Summer Law Clerk Program. Christine Lally Chief Deputy Director . Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. Prior to joining BCSH, Laurance was a community lawyer at Legal Services of Northern California. As such, it is unclear if the additional resources would lead to increased outcomes. Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. Fees paid by these licensees fund DCA operations almost exclusively. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. 0 Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. Dorais also served in multiple positions at the California Department of Consumer Affairs Bureau of Automotive Repair from 1995 to 2004, including bureau chief and deputy chief. 2005 Evergreen Street, Ste. The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. Search the Legal Library instead. California Department of Consumer Affairs. DCA licensed professionals are being targeted by a new scam. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Licenses brake and lamp stations and adjusters. CIC phone agents answer calls from consumers to DCA's toll-free number. Brochures Sexual Harassment Brochure How to File: Complaint process DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. (L to R) Holos CEO and Exec. See Full Org Chart. The .gov means its official. Special Funds That Would Fund the Proposal Are Nearing Insolvency. hb``d``u01GX'30Sy(80Q_p! Federal government websites often end in .gov or .mil. System for Award Management (SAM) Entities; Find the resources you need to understand how consumer protection law impacts your business. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. Deputy Administrator. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP Monica Vargas Deputy Director, Communications. Ms. Erickson has a degree in Civil Engineering. Barstow SNF Administrator. Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. The Civil Rights Department (CRD) is the state agency charged with enforcing Californias civil rights. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. The Consumer information Center is DCA's information resource center for consumers and licensees. hbbd```b`` "7HxDb R:D"3@0"ecA$#{@X"@d@-XdBLBf,LIAI`LL$%GIjsGe% + endstream endobj startxref 0 %%EOF 308 0 obj <>stream BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. Bureau of Consumer Protection. N:^Z!B!FZ7$& E)i),ZT#|P]<6:#l$ Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Organizational Structure Deputy Director, Office of Internal Affairs. Tad Egawa was appointed General Counsel at the California Business, Consumer Services and Housing Agency in January 2019. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. The California Interagency Council on Homelessness oversees the implementation of Housing First guidelines and regulations, and identify resources, benefits, and services to prevent and end homelessness in California. CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. Looking for legal documents or records? Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. The three boards created that year were later consolidated into what is now the Medical Board of California. In addition, Solid offers strategic planning assistance, process improvement, and more. DCA Allocates Cost of Certain Services Through Pro Rata. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. For example, OIO reported that it worked with the Board of Registered Nursing to reduce certain application processing times by 64percent in two years. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. of California. Linda Janssen was appointed on August 2, 2021. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. Previously, she was a fellow for the Western Riverside Council of Governments (WRCOG) at the City of Menifee Public Works Department, where she reviewed and updated internal policies and investigated external grant opportunities for urban beautification and electric vehicle infrastructure development. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. The Division of Investigation is the law enforcement and investigative branch of DCA. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). The Division's market research team will . TTY: 1-800-326-2297. Grant is a member of the California State University Sacramento Governmental Alumni Association and Leadership California. About the Bureau of Consumer Protection. The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Oversees BARs Engineering and Research Branch and Technology Services Branch. Boards, committees, and commissions operate independently but rely on DCA for administrative support. Chula Vista SNF Administrator . In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. These units provide legal services to the Department's Executive staff and to all DCA entities. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. It is the only entity within DCA that employs investigators who are designated peace officers. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. State of California - Department of Consumer Affairs is part of the Finance industry, and located in California, United States. Learn more about your rights as a consumer and how to spot and avoid scams. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Jill also spent ten years in private practice with Jacobson Markham L.L.P., working as a litigation paralegal and then associate attorney on litigation matters involving business, construction, and agriculture. She was Director of Public Policy and Community Partnerships atGreen Dot Public Schoolsfrom 2008 to 2013 and Associate DirectoratBarrio Action Youth and Family Centerfrom 2006 to 2008. Veterans Board Executive Officer. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. State of California Department of Veterans Affairs December 31, 2022. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. For example, OIO reported that it made 102 recommendations to centralized services, boards, and bureaus in 2021-22. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. Special Advisor. 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. In support of this mission, BAR provides a wide range of services: Toll Free: 1-800-952-5210. Enterprise Project Services provides project management assistance, control agency liaison services, oversees the OIS change management and release process, manages the BreEZe project that will replace the DCA legacy systems, and is implementing IT Governance. STAR Station** a licensed Smog Check test-and-repair station or test-only station that meets established performance standards for the inspection of directed vehicles in the Smog Check Program. The company is CA Department of Consumer Affairs. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible. For more information about CURES, visit: https://oag.ca.gov/cures. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! The 2017-18 budget provided ten positions and $1.3million for three years for the Organizational Change Management unit to support the boards and bureaus through business process reviews, as well as the department as a whole with planned special projects. Correspondence Unit staff respond to e-mails and letters sent to the department. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. Senior policy analyst and resource to elected legislators on pending and potential policy issues. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. Christina Lassiter. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. OPA alerts media to unlicensed activity sweeps. Help us improve the DFPI website! The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. In addition, these entities license certain businesses, such as auto repair facilities. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. hZmOI+qW'fEZ!H$w Phone Hours of Availability: Monday - Friday from 8:00 a.m. - 5:00 p.m. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. Currently, 11 boards and bureaus are projected to have special funds become insolvent in 2024-25. Bureaus, programs, divisions, and offices are under the full control of DCA. Forgot User ID? Funding for Permanent OIO Staff and Operations. Infrastructure Services maintains the desktop and network services, and phone services. An official website of the United States government. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. Yountville Deputy Administrator. He obtained a bachelor of arts degree from the University of California, Davis. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Telephone: (800) 952-5210 Stephanie Weaver. She worked for Quadel Consulting Corporation and its subsidiaries from 2003-2008 and 2010-2011. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. Para ms informacin, haga clic aqu: https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, New look coming to the California Department of Consumer Affairs (DCA). In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. Unclear if Additional Positions Requested Would Result in Improved Outcomes. The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Teresa Starks. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. Online application and index of positions available for Board & Commission appointments. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. Website Contact. She was a research associate at Harder and Company Community Research from 2004 to 2009, a founding staff member at the Yolo Community Foundation from 2003 to 2005 and operations coordinator and research assistant at the California Institute for Rural Studies from 2002 to 2004. California Department of Consumer Affairs. Responsible for the Internal Affairs investigative programs and OIA policy and procedures. A repair-only station is licensed to diagnose and repair vehicles. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. DCA oversees 36 entities, including various boards and bureaus. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. In addition, it has identified anecdotal examples of improving efficiency. DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. R 020 DAQL@Z!KJ8T@ N1 Disaster Help Center Solar Smart CSLB News & Updates Senior Scam Stopper X Disaster Help Center Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. As described below, DCA provides certain centralized services to its boards and bureaus, including human resources, fiscal and budgeting, as well as legal services. Read more about FOIA. Annie earned a Master of Public Administration degree from the University of San Francisco and a Bachelor of Arts degree from Cal Poly San Luis Obispo. Division staff attend all board and bureau meetings to identify, analyze, and monitor policy issues, as well as other matters of interest. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. Business. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. Require OIO to Report on Measurable Benefits and Savings. This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. hb``he``f```d@@, The Consumer Affairs Act was passed in 1970, giving the department its current name. invitations2cfpb@consumerfinance.gov. Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. 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