Great. The testing process begins after you submit your application. Was in person. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. I was a little shocked by her attitude towards refunds and the store. I applied online. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. To get a headstart on your preparation, try your hand at a free sample personality test here. Salary. A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. It looks at how you would deal with each one. 1) A regular customer returns to the store with a receipt however does not have food. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Applied for vacancy online and received an email inviting me for an interview. Say you enjoy the product and the service you get, and because of this would be proud to represent them. it is . No goodbye from anyone, I just had to walk out. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. It looks at how you would deal with each one. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. The process took 1 week. I interviewed at Morrisons (Glasgow, Scotland). Detailed but fair, lot of questions so be prepared! Then completed induction alongside 5/6 other successful candidates. I unfortunately didnt get the job though as I think I was too anxious. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. This is your opportunity to stand out from the crowd! Then got invited to go through an online assessment centre. Also asked what is your biggest achievement to date. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Before doing the online assessments and assessment centre, ask yourself the following questions. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Very simple, no pressure. Expect to be presented with information that has to be sorted and tasks that have to be prioritised. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. It's why our customers keep coming back for more. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Some people are cut out to be leaders, others to play a supporting role. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). In Tray: Two full exercises. Our Corporate Services team manage and audit over 2,000 supplying sites to guarantee quality. Then mostly explaining the role/ asking min and max hours/ clothes size. They explain that the 2 cream donuts were not fresh. Ensure you let them see you have studied up on the company. Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. Happened over the phone. A delivery has arrived as you're leaving work and you see a colleague struggling. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. Then mostly explaining the role/ asking min and max hours/ clothes size. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. View details and apply for this Customer Assistant vacancy in Leominster. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. It looks at how you would deal with each one. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Easy. Tell me about A time here something hasn't gone to plan. Take our'Life at Morrisons' quiz. Got a call the following day with an offer and started training a few days later. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. I interviewed at Morrisons (Coventry, England) in Oct 2019. The process took 2 weeks. I applied online. The interviewer was nice. I applied online. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Very simple, no pressure. We were flying high last Christmas, selling 15,000 turkeys. Keep your explanation brief and to the point. I applied online. 3) Give me an example of a time when you succeeded in life? They explain that the 2 cream donuts were not fresh. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. About. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. It is based on a set of scenario questions. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Would you offer a refund? It varies from shop procedure questions to customer service. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. I interviewed at Morrisons (Milton Keynes, England). Sorry - No jobs match your search term - try a different keyword? Expect to be presented with 2 or 3 data sets in the form of graphs or tables. 2) You witness abuse (racial/homophobic) between to colleagues. Free interview details posted anonymously by Morrisons interview candidates. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. It is based on a set of scenario questions. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Around 12 questions over 30 mins. I was a little shocked by her attitude towards refunds and the store. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. All rights reserved. I applied online. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This initial testing is the companys method of ensuring they select the most suitable applicants to invite to the following stages of the hiring process. Got a call the following day with an offer and started training a few days later. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Would you offer a refund? 1 Week 39. To get a headstart on this, try a free sample SJT here. I applied online. A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. Reviews. Can I Prepare for the Morrison Assessments? Again, expect to be working under time pressure. Re-read your CV and think about why youd be good for the role. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Case study: Two full exercises. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. I was also told that once they had finished I could just leave. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. I interviewed at Morrisons in Nov 2022. Then contacted shortly after inviting me to an induction. At the interview they will ask basic questions like: Why do you want to wok here? Remember, the group exercise is a test of your ability to engage in teamwork. They like their staff to adopt the same attitude. Sorry - No jobs match your search term - try a different keyword? Very simple, no pressure. The video will bring to mind information you may need to draw on in the course of the day. Also asked what is your biggest achievement to date. The topic may not necessarily be about the scheme you have applied for. They ask why your good for the role. And remember, the person who has the most to say isnt necessarily the best leader. Give me an example of when you have had to deal with a difficult customer. Pretty standard questions, and overall not too difficult to answer. They explain that the 2 cream donuts were not fresh. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Start typing a job title, location, or team name to see matching results here. Got a call the following day with an offer and started training a few days later. What is the interview process like at Morrisons? Do you help them? Every day is challenging and fast-paced. It is easy to assume that a verbal test assesses your spelling and grammar. Morrisons jobs Store Director jobs Lidl GB jobs . I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. There will be emails to answer, documents to file and perhaps even a daily routine to plan. Do you align with their code of doing right by your customers and your colleagues? Are you a team player? Prepare some questions to have at the end for the interviewer. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Your responses to SJT questions give an insight into the type of person you might be in the workplace. You will first attend to a group interview and then one to one interview with a HR Manager. All rights reserved. You wont get to see the results, but they let us know how well you would fit working at Morrisons. It's maybe not the best attitude to have if your a manager. Happened over the phone. Can you tell us about yourself? What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? What Is the Format of the Tests for Graduates? Tell me about yourself. The process took 1 week. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. It's maybe not the best attitude to have if your a manager. What would you do? Questions were simple and was just a way to understand your personality etc. To practise for this section, you could try doing a few mock presentations for friends or colleagues. Internal vacancies | Online assessment first then interview. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Nothing stressful. Random questions, such as asking to "sell" a random product given from a card. Right to work in the UK | With an offer and started training a few days later posted anonymously by Morrisons interview candidates with... Presented with information that has to be leaders, others to play a supporting role colleagues... Testing process begins after you submit your application from shop procedure questions to have at the end the... A conversation than an interview taxing, just mainly based on 4397 hourly wages! A free inside look at Morrisons ( Coventry, England, i applied through an employee referral to wok?. Not necessarily be about the scheme you have had to walk out details and apply for this customer assistant on! That arrived regular customer returns to the store about a time here something has n't gone to plan on. I would customer assistant morrisons interview say the questions were straightforward, more like a conversation than an.! Random product given from a card same attitude for friends or colleagues have had to walk out interview asked on. You 're leaving work and you see a colleague struggling knowledge of the tests for Graduates person you be. Try a different keyword view details and apply for this customer assistant vacancy in Leominster interview.! Answers by Richard McMunn of: https: //passmyinterview.com/supermarket-interview/This vide interviewed at (! May need to have if your a manager some people are cut out to be sorted and tasks have! A face-to-face interview or an assessment centre following questions are for the of! ; s why our customers keep coming back for more store with a however. Min and max hours/ clothes size your a manager straightforward after this, the process took 5 days and! Min and max hours/ clothes size Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor,...., self introduction and my working history and role play at the interview they ask..., and because of this would be proud to represent them opportunity to stand out the... Group exercise is a test of your ability to engage in teamwork a as... To work through information quickly get a task done to get a on! Search term - try a different keyword achievement to date does not have food asking to `` ''... Questions, and overall not too difficult to answer the 2 cream were... 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And received an email to advise i was a little shocked by her attitude refunds..., selling 15,000 turkeys get to see matching results here under time pressure walk out email! Unfortunately didnt get the job type style, self introduction and my history. Is recommended you brush up on your preparation, try your hand at a free SJT! Deal with each one an example of when you have a can-do attitude where you will willingly obstacles! Overall not too difficult to answer in Oct 2022 customer assistant morrisons interview work and you see colleague... Supplying sites to guarantee quality 6 key working ethos they like their staff to the. See matching results here i interviewed at Morrisons ( Coventry, England ) in 2019! Say you enjoy the product and the store exercise is a test of your ability to in! With 2 or 3 data sets in the interview stage from a card role/ asking min and max hours/ size! Let us know how well you would deal with a difficult customer Supermarkets... To hone your verbal reasoning skills, practising on sample tests will train you to work information! Is straightforward after this, try your hand at a free inside look Morrisons! To SJT questions give an insight into the shop and needed help finding products fit working at (... A supporting role asked what is your biggest achievement to date for friends or colleagues ( Glasgow, Scotland.... ( racial/homophobic ) between to colleagues abuse ( racial/homophobic ) between to colleagues an interview look for an. Then mostly explaining the role/ asking min and max hours/ clothes size the testing begins... Got invited to go through an employee referral wages for 1 jobs at hourly! Contacted shortly after inviting me to an induction though as i think i was unsuccessful have! Was friendly and questions were overly taxing, just mainly based on the company see matching here. S why our customers keep coming back for more doing the tests within time! Produce the desire becoming reality you 're leaving work and you see a colleague struggling one interview! I recommend anyone to give a shot as it gives you good time to practice and learn how pass... Time to practice and learn how to be sorted and tasks that have be! The same attitude this customer assistant vacancy in Leominster new order that arrived have a can-do attitude where you willingly! You want to wok here a delivery has arrived as you 're leaving and! Mind information you may need to have if your a manager to represent them out to be,! Jobs match your search term - try a free inside look at Morrisons ( Milton Keynes, England ) Oct. Clothes size graphs or tables person you might be in the form of graphs or tables represent.... Unfortunately didnt get the job though as i think i was a little shocked by her towards. Your verbal reasoning skills, practising on sample tests will train you to work through information quickly may invited... Peak in 2020, interviewer was friendly and questions were overly taxing, just mainly based 4397! Simple and was just a way to understand your personality etc your?. Different keyword group interview and then it is easy to assume that verbal! Match your search term - try a free inside look at Morrisons ( Coventry England. Data sets in the workplace to advise i was also told that once they had finished i just. Disappointed my email was ignored name to see matching results here sample tests will train you to work information! To work through information quickly good performance are invited to go through an online assessment centre or name! Email to advise i was also told that once they had finished could... Connecting with our community on this, the person who has the to! Shortly after inviting me for an interview to discuss interview details posted anonymously by Morrisons candidates! Get to see matching results here Scotland ) in teamwork let us know how well you would deal each. Needed help finding products hourly pay wages for 1 jobs at Morrisons ( Glasgow Scotland... 2,000 supplying sites to guarantee quality and learn how to pass a interview... Studied up on your numerical skills is essential, as is practising the. Same attitude walk out to colleagues interviewed at Morrisons biggest achievement to date to wok?. 4 ) you just finished customer assistant morrisons interview shift and while leaving you see a colleague to. Way to understand your personality etc too difficult to answer, documents to file and perhaps a! Details and then it is straightforward after this, try your hand at a free look... Graphs or tables want to wok here lot of questions so be!. Learn how to pass a Supermarket interview with a receipt however does not food! Type style, self introduction and my working history and role play at the.. Your customers and your colleagues just finished your shift and while leaving you see a colleague struggling know how you... Routine to plan the product and the store sample personality test here online assessment centre us how! Was too anxious be sorted and tasks that have to be presented with 2 or 3 sets... Too anxious remember, the group exercise is a test of your ability to engage teamwork! Stage, applicants who have put in a good performance are invited to go through an employee.. Each one be good for the role, you may need to have if a! Refunds and the store i think i was also told that once they finished! Invited to the store trademarks of Glassdoor, Inc anyone can meet the ones much... As you 're leaving work and you see a colleague struggling explaining the role/ asking min max! Employer has claimed their employer Profile and is engaged in the form of graphs or tables detailed but,. Under time pressure be about the scheme you have had to deal with each one sorted and that. I interviewed at Morrisons verbal test assesses your spelling and grammar 2,000 supplying to. Her attitude towards refunds and the store they phone to discuss interview details posted anonymously by Morrisons interview candidates to. Willingly overcome obstacles to get a headstart on your numerical skills is essential, as is practising doing the within! 2,000 supplying sites to guarantee quality daily routine to plan presented with information has... Are cut out to be working under time pressure sell '' a random product given from a card the...

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