Brittney is awesome and everyone there treats you like family. Syed S. is the consummate professional, both extraordinarily expert about the vehicles and extremely helpful (almost intuitive) in handling a buyer's needs. We run 7 sprinter vans, that travel all over the country. I had tried this dealership many years ago and the experience was so bad I decided I would never go back. Happy 4th!! Learn about The MSRP and The Residual Value on the vehicle. Mercedes Benz RGB color code for Mercedes grey can be found below. Our service advisor was thorough on what to expect and took time to ensure we were comfortable with the plan. Excellent service. Especially Christal Etzold .my vehicles service are : Battery - Replace (After Test) Windshield Wiper Blades (Dual Wipers) - (OEM) Replace Mounts, Engine - Replace Link, Stabilizer Bar (Front) -, Great Customer Care! Crystal in service. ), Mercedes of North Orlando is always friendly and up front about costs, and what your vehicle needs and why. Thank you. Mercedes has outdoneed itself with the launch of the new 2022 Mercedes C class, lots of standard features and rides just like what you expect from a Mercedes. Their web site clearly states "up front pricing." This dealership is one of the smaller / older facilities but that's that's not necessarily bad - the size is appropriate for the amount of business they handle. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Service department was helpful and got to the problem quickly and resolved it. Brakes had a minor issue but they fixed it at no additional charge to me before I took it off the lot! They made the car buying experience memorable and special. Ive been calling and leaving messages with the service manager Charlie Miller for days and theyre completely ignoring me. And easy to work with. John was very professional he delivered my car with care, he also went over all the details needed to know about my brand new car. Kudos to my service advisor Tom Welch. I wasn't in the rush and about 10 days later i decided to get it. They answered all my questions and kept me informed while they did the work. 2011 Mercedes Benz C300 condition: excellent cylinders: 6 cylinders drive: rwd fuel: gas odometer: 102,335 paint color: grey size: mid-size title status: clean transmission: automatic type: sedan CL. So I can only conclude that this must be new standard for Mercedes. She also helped me select a new set of tires which I will purchase soon. Mercedes-Benz Pantone (PMS) color code for light grey can be found below. He had me out in under an hr and thats never happened ever! The service was awesome before and while purchasing I loved my sales person. If you want an enjoyable and stress free car buying experience go to Mercedes of Sanford. Emergency and timely repair on our Sprinter/Winnebago Navion as we were traveling. Checking availability button does not work. DO YOUR MATH!!! They can't get their stories straight. I currently own four vehicles that I bought from there - two new and two used - and I WILL RETURN! I went back in to have them reset service light and they would not do it . If you are in the market for a new Mercedes I highly recommend you give Mercedes-Benz of North Orlando a call and ask for Fadi. am and drove 200 miles on Sun. (whose title should be Schlemiel), Tom Welch, was less than incompetent, when I could actually get ahold of him. Awesome customer service. went to the Dealership to get new car. It had very low miles and was certified. Overall my service visit was very positive. So unethical! The general manager and staff do an excellent job. My service advisor Rick S. always knows what is needed with my vehicle. Mil gracias. I hope Jordan continues his career path at Mercedes-Benz because he is an asset to their company. Drove from Atlanta to pickup a vehicle to due Syed's professionalism, honesty and stellar customer service. Left a message that evening on the dealership's service line. Saved Vehicles Sales: (847) 272-7900. All rights reserved. However, the service department did an excellent job for my first service. Thank you, Tom and thank you Mercedes North Orlando! Peter McDonald was the Service Advisor and was the WORST I have ever had to deal with. This is a great dealership. I received excellent customer service from Ryan Isbaih. Sayed Sharriff was our salesperson. Heather Olson was my service advisor and handles my issues very professionally. The owner is deeply committed to helping the Community. The celebrated logo configuration addresses the expert ethos, trustworthiness, and rich tradition of the auto organization. Does not feel like they push unnecessary services onto you. I trust him implicitly with my Mercedes. That was very nice. But the result is a vehicle personalized to your exact specifications. Team is very friendly and caring. Thanks!! I really appreciate both of them. Please take my warning and stay away. Syed Shariff was our salesperson and he is the finest examples of sales perfection that I've experienced. Again they have exceeded my expectations. Mercedes. Choose from a broader selection of premium exterior paints and finishes and interior upholstery. Envision a Mercedes vehicle that didnt have that famous silver three-pointed star at the front. A few minutes later the service tech came out and said they don't plug a flat tire, too dangerous, and would have to put a new tire on the car. Well done Kenny! they really showed a genuine interest and made it a personalized experience, one we will never forget. Found exactly what we were looking for and couldn't be happier. We were Cadillac owners for the past 8 years and never had a similar experience at the local Cadillac dealership. . All work performed in a timely manner, car was ready when promised. Great idea on the lift service. I was assisted right on time . My service was done as promised and on time. Everything was done and the car looked great. This is truely a remarkable experience from the time you pull up and until you depart. Mercedes-Benz is a German global automobile marque and a division of Daimler AG. After 3 hours, he explained what was done and the services that were not covered under the manufacturer's warranty, he looked for ways to get me some $$$ savings. I worked with John my salesman he was able to deliver everything I wanted. Another great experience at this dealership. Everyone is always professional and kind whenever I need to go in for service for my vehicle. I had service on my car this week and Tom the assistance service manager did a fine job as always. It wasnt all bad, there was a lot of good, but the bad was VERY BAD!!! I have not picked the vehicle up as I had to travel out of state. MANUFAKTUR Custom is only available on a limited number of models. They said they didn't dry it properly so come back tomorrow, will fix it. I had a wonderful experience with Mercedes North Orlando. I want to share my recent experience with Rick in Service who did a wonderful job taking care of every detail related to my visit. After my deal Carlton delivered my new Mercedes to my home.. Several people were very helpful. In a couple of years when my lease is up and Im ready for one of Mercedes state of the art electric vehicles I promise you Ill be purchasing from Mercedes North of Sanford Fl, even if I have to wait a little longer. In a word "Awesome "Tom always takes care of me and my vehicle .My service appointment yesterday went very well . Felt like dealing with an old friend. Above and beyond expectations. how many car dealerships can really promise that quick of deal? Was worth the 90 mins drive from my house to get there!! Thank you ! der Daimler namenstragenden Gesellschaften und sorgt fr einen konsistenten visuellen Auftritt. Great customer service, service adjuster extremely helpful and knowledgeable, will definitely return for service here. Will never go back there again. Bianca is a great service adviser. Thanks for your help Jessie. If I wanted service like this I would have bought a Kia. WebDas Farbsystem. Gray is neutrality, formality, depression, dignity, and elegance. I saw it in my driveway and I was told we dont have anything to do carpets or seats in our detail shop at this point I was really disappointed, as it still stunk, was still dirty, stained and grimed up badly! He was always willing to answer my many questions and put my mind at ease. The employees are very polite and keep you informed of the status of your vehicle. Horrible service. Friendly and professional atmosphere in the place. I will continue to bring and refer business to the Mercedes of North Orlando is Sanford. Mercedes-Benz Pantone (PMS) color code for dark grey can be found below. Didn't acknowledge or greet us, so we stood there waiting to be helped. They were professional throughout the transaction. Mercedes Benz logo colors represent luxury and sophistication. I have never had a better car buying experience than those MANY occasions I have purchased from him. We were able to get the vehicle scheduled in for a warranty repair. I took the car home and didn't play music on the way home so I could listen for any noise coming from their repairs. 2010 to 2019. The latest information on Mercedes-Benz Brand Design regarding Project Focus can be found on Social Intranet and on the Brand Design System (BDS) online portal. I've now bought more than ten vehicles from them and have never had an unfavorable experience. I couldnt be happier . I previously wrote a review about how I went to get serviced and Im how I was displeased with their service. Finally, they sent me a text stating that they could only assist in scheduling appointments. I purchased a 2023 GLE53 AMG I love it! Recommend to everyone to shop for cars. My 2020 vehicle has technology issues. We see this a lot with traditional wedding gowns and the popular yin and yang symbol. The Mercedes Benz logo font is Corporate A WGL Regular. The car showed a problem while driving home from vacation. Just take your cars to Mercedes in S Orlando or Daytona you will save $$$ in the long run. Mercedes-Benz CMYK color codes are (3, 2, 5, 0) for light grey, (15, 6, 8, 0) for grey, and (69, 51, 42, 72) for dark grey. The year 1909 saw the making of the celebrated image, which kept on gracing the vehicle business from that day to this. We went there to give service to our car. Two days later I went to buy it. Im most impressed with the service department. They sent me a video of checking my tire tread but they forgot one thing, to put air in my tires and apparently they were low since my warning came. Mercedes Benz Pantone (PMS) color for Mercedes grey can be found below. Dale. This is my 1st Mercedes. A great car buying experience! The service was excellent!! Including the different models and incentives. Jennifer kept me informed of the progress of the repair. Mercedes SLK-KLASSE paint. The light grey color from the Mercedes-Benz logo represents balance. So wasted trip for that. Got my jobs done quickly. I need one, but I bought a new one 4 weeks ago. Grease on both sides that had to be shampooed. Thank You Thomas!!! I asked to speak to the manager and unfortunately he wasn't available on weekends so I figured I would just call on Monday. They met all of my expectations. New to the area, this was my first opportunity to visit, and they WILL be my dealer when I need dealer-level service performed. They are caring and very helpful. Some of these colors are reminiscent of Mercedes-Benz history and classic cars. JR was my salesman and he was good. Objectivity in clarifying the service to be performed. Our salesman was very helpful and answered all my questions. She keeps you updated on everything going on with your vehicle. I was feeling defeated car shopping and was told from other dealerships that I would need to compromise on certain things I was looking for in a car, because my expectations were too high. Crystal was a joy to work with. They were able to get me in the next day for warranty repair. The Online Price is the latest price for the vehicle as reported by Dealer and excludes taxes, additional add-on products, accessories and associated labor and installation charges, insurance charges, and, depending on location, certain fees resulting from the sale of the vehicle, including, but not limited to, title, registration, license, tag, and preparation and documentary service fees. Very professional staff. This is fraudulent and unethical. Recently moved and changed dealerships to Mercedes-Benz of North Orlando. Such attention is unusual. I only hope that he miss read our Sprinters maintenance history. Being a Service and Parts Manager for over 20 plus years I appreciate someone who honestly takes an interest in their customers 10 Was ok. Would definitely recommend this dealership to everyone! The three-pointed star is the most perceptible thing in the Mercedes-Benz logo. My next car will be bought at this establishment. Personnel has not been trained on Mercedes-Benz. Syed , our salesman, is professional and really cares about his customers. Autonation don't trust officials dealers mechanics? Ever wonder how your car would look purple or green. I waited until afternoon and called again as I know the people at MB are usually very attentive. I had an emegency and They got me in right away so that I could continue using my Airstream until I could leave it with them. I was taken in immediately. Service advisor Bianca made my service experience smooth and effortless. Purchase was made and I was in and out in roughly two hours. In steps Don from service and WOW!! I was then told the parts are only one time use and I would have to pay for parts and labor that I didnt authorize I was shocked because I couldnt believe the level of deception they where holding my entire wheel for ransom I even asked for the number to there corporate office and was given a fake number.. As a service advisor, Thomas was clear and concise in all communications. Honest review. WebUS $380.5 panorama roof bonnet and tailgate of the miniature model can be opened and allow a look in With the miniature model of the new S-Class Doors Maybach nappa leather upholstery layout The hand-assembled precision model is based on the original model and not only impresses with a two-tone paintwork in the authentic color tone MULTIBEAM Keeps you informed as to what to expect. Ill start with the bad! Thank You VE. Truly made every step of the way very easy and he had our best interest in mind at all times. Thank you! Mr. Fadi, you are a rockstar salesman! The service manager was lying to me many times. He helped accommodate when I had scheduled at what I thought was their dealership, but was actually the Orlando one, with a loaner, updated me on progress, and did make sure repairs were 100% as if the car was his own! Love it so far. Fadi and Dealership are honest and easy to deal with. Everyone at this dealership is your friend. It was a pleasure working with Kanwar to sell my vehicle. I have had a totally great experience. From the first phone call to the actual delivery of the C300. I was what is termed a waiter for the service to be provided. Worst customer service in central Florida ..Kevin the gm is a joke ..they have no respect for your time and money .. My car was serviced in a timely fashion and completed on time. I contacted Mercedes of North Orlando to inquire about having the vehicle transported to their dealership. Read Operators Manual before towing. Gray is a popular color for clothing, accessories, and home decor, and is often used as a neutral background color for websites and other digital media. The dealer will get in touch with a Mercedes-BenzMANUFAKTURdesign specialist to assist with the custom order. I would definitely recommend this dealership. It was very easy to schedule the online appointment within a few days of the current date and the repairs (water pump replacement and vacuum system & lines cleaned of all coolant fluid) were completed in just a few hours. We love our GLS450. It is important to note that I bought my car from Autonation who I believe have a working relationship with Mercedes of sorts, I am delighted to see that Kenny is going the extra mile to earn my future service business. The shop side of the house at this dealership is exceptional. To be fair, I did not expect to buy a car when I went to the Autonation Mercedes Dealership in North Orlando. A color concept reduced to a few colors with silver as the main color shapes the appearance and ensures a consistent visual presence. He has been kind , helpful and knowledgeable about the repairs of my car. Nice waiting room with refreshments. It was a quick process. WebMercedes-Benz SUVs Experience the best of all worlds with the agility, versatility and luxury of a Mercedes-Benz SUV. This was our second visit for same problem and I was told that problem was fixed up to the Mercedes standard, well problem is still not fixed. All my questions were answered. There is something severely wrong with their sales departments, there are other dealerships that will treat you better and run more efficiently. Car was diagnosed and fixed within a day. FIVE stars!! My husband and I are traveling from New York in our Mercedes Sprinter motorhome and our engine warning light came on saying excessive oil. Very efficient and courteous Loves her job. And, feature plenty of comfortable seating with complementary snack and drink options. I purchased my dream car! Courtney was my advisor and he was very professional, great experience. I dealt with a sales rep by the name of Carlton from Mercedes Benz of North Orlando. His overall technical knowledge was outstanding, he was courteous and very professional. That was frustrating to start with, but it's what it's. Mercedes Benz CMYK color codes are (60, 40, 40, 100) for black and (32, 27, 26, 0) for Mercedes grey. He didn't disappoint me! Service department did a good job in replacing the right front wheel sensor on my motorhome. He made me feel very comfortable and I did not feel pressure to buy. 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