. Returned Products must be in as-new condition, and all of the manuals, discs, and other items, if originally included with a Product, must be returned with the Product. If any provision of these TOU shall be unlawful, void, or unenforceable for any reason, the other provisions (and any partially enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. [13] Controversies [ edit] Lobbying [ edit] When issuing refunds, Southwestern will refund the amount charged and is not liable for any incurred bank fees or transaction fees. Tap Cancel Subscription. Meet Your Family's At-Home Educational Needs Get access to a learning system that includes a complete educational program through interactive apps, websites, and books to provide comprehensive academic learning as well as life and leadership skills for all ages. The email should include: A clear subject line stating that you want to cancel your account Southwestern Advantage. electronic withdrawal for $19.95 from SWadvantage. Advantage4Kids. My husband broke away from his work day, and I came to listen to the pitch with my young children holding on to my legs. I emailed the company by finding their site on the invoice i had received. I fulfilled my monetary obligation on October 1st. How do I cancel my Southwestern advantage? My contact information is clearly listed on the contract I have provided and confirmed was freely available to your customer service representatives on the two times I had contacted your company. The only resolution I will accept in this case is a refund in total. package to prepare students for achieving their educational goals; the book and the This resource guide contains critical elements to build student In the Microsoft 365 admin center, go to the Billing > Your products page. $600.00 for no products and poor customer service. I have not at any time agreed to the change of the order. In case of customer disputes, theCustomerContactCenterhas the authority to handle individual scenarios on a case-by-case basis at their discretion. SWAdvantage. Tap Payments & subscriptions Subscriptions. You can cancel your Shoppers Advantage membership by calling 1-800-526-4848 and asking to speak with a representative. what they need to review for tests and/or what they're likely to need as they attempt to do their If you are using the Websites on behalf of another person, you represent that you are authorized to accept these TOU on that persons behalf. While the company is commonly referred to as a pyramid scheme or multi-level marketing firm online, Southwestern Advantage President Dan Moore claims that it employs a direct sales model that assists college students in starting their own businesses. The user email set up was: *********************** and the child account was under "******." Rest assured we are on the case. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay Education More ways to shop: Find an Apple Store or other retailer near you. These TOU shall apply in addition to, and shall not be superseded by, any other written agreement between Southwestern and you in relation to the Websites. I requested the *** tracking number. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the work claimed to have been infringed, or, if multiple works on this website are covered by a single notification, a representative list of such works at the website; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; The following statement by you: I have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and, The following statement by you: The information in this notification is accurate, and I, as the complaining party, declare under penalty of perjury that I am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.. EXTERNAL LINKS, THIRD PARTIES AND THIRD-PARTY SITES. We ended up paying $24.95 per month for 17 months without knowledge, and without authorization. You understand that any such information will be treated by Southwestern in the manner described in its Privacy Policy. Your HOMER subscription will automatically renew at the end of each month, and your credit card will be charged automatically through your Amazon account. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. Life Advantage is the part of the website that teaches valuable success principles that will help It is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of the content on these Websites. descriptions, and explanations. elementary, middle, and secondary level mathematics that I've ever seen. I have had a payment taken it out 12/7/22 $20.00 (after I called. The publisher provided a comprehensive In researching the consumers order with the independent student dealer, the consumer entered into a contract for the purchase of educational products on August 19, 2022. In speaking with the dealer, we will send a pre-paid label to the consumer and when the products are returned, the dealer will issue a refund for the order that has been paid. The monthly payment never went through. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. Pricing is subject to change without notice. The owners physical or electronic signature; Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; The following statement by the owner: I declare, under penalty of perjury, that I have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and, The owners name, address, and telephone number, and the following statement by the owner: I consent to the jurisdiction of the Federal District Court for the judicial district in which my address listed in this notice is located, or if my address is outside of the United States, for any judicial district in which The Southwestern Company may be found, and I will accept service of process from the person who provided notification of infringement or an agent of such person.. I called again on November 30th and requested a refund. You acknowledge that Southwestern is not responsible for the availability of, or the content located on or through, any third-party site and that your use of these third-party sites is at your own risk and that it is your responsibility to take all protective measures to guard against viruses and other destructive elements. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. Take quizzes to pass lessons and test your 9/6/22 $53.00. Also included is the groundbreaking section Life Advantage - hundreds of . If you are using Windows 7 or Windows 8, please update to IE 11. The price was for $584.25, as seen on the attached contract/order form/receipt. GOVERNING JURISDICTION OF THE COURTS OF TENNESSEE. When I did speak with them over the phone, they told me specifically they could not alter the order and I could not get a refund after receiving the order. Many states, however, require that their residents file a sales or use tax return for items purchased on the Websites. The Southwestern websites including, without limitation, www.swadvantage.com, advan4parents.wpengine.com, and www.skwids.com (the Websites, and each individually, a Website) and their contents are intended for your personal use. In those jurisdictions, Southwesterns liability is limited to the greatest extent permitted by law. The tables, charts, and 'Did You Know' sections will help students very much. How to cancel a subscription on your iPhone or iPad. descriptions, and explanations. This purchase was made in August of 2011. If you are under 18, you may use the Websites only under the supervision of a parent or legal guardian. Under "Subscriptions," check the list of subscriptions for expired subscriptions or subscriptions with declined payment methods. Southwestern makes no warranties or representations of any kind that the services provided by the Websites will be uninterrupted and/or error-free, and Southwestern shall have no liability for any interruptions, errors, computer viruses or other harmful components in the use of the Websites, although best efforts will be made to provide a high quality site that is useful and provides value to its members. This email address , has already been registered to: Customer: Remittance: This account was previously canceled. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. This is just for the books". Learn valuable life skills The Southwestern Advantage learning system contains only the "meaty" stuff that your kids The gentleman took my daughters tablet and put in all the information himself said it was easy to log in. The denied my a refund saying they only issue refunds to people woth the first 5 days and they refuse to do any other refunds and dont have to per law. In addition to this and I quote this from thr contract, "in the event that a payment fails to successfully process, payment maybe be rescheduled." The company has continued to charge me the $19.95 per month ever since. of the Year finalist. THIS INCLUDES LOSS OF DATA OR PROFIT ARISING OUT OF THE USE OR THE INABILITY TO USE THE CONTENT OF THESE WEBSITES. By altering my order you are also specifically trying to overcharge me which also I have not consented to at any time. CANCELATION, REFUND Is Southwestern an advantage in this regard? This totals the amount for the entire order. SOUTHWESTERN MAY PROVIDE LAW ENFORCEMENT WITH ALL INFORMATION YOU SUBMIT TO SOUTHWESTERN TO ASSIST IN ANY INVESTIGATION OR PROSECUTION IT MAY CONDUCT. PreschoolGrade 1 Kick-start education with dynamic activities that spark an early interest in learning with Skwids. Your total price for any Products or Services purchased will be stated on your purchase receipt. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay As well as when the dealer tried to collect payment on 12/7/22. Procedure for Reporting Copyright or Other Intellectual-Property Infringement. Select Cancel Account. I set up payments but ended up missing one at some point. The pages look great. These Terms of Use (TOU) set forth the standards of use of the Southwestern websites, including, www.swadvantage.com, www.life.swadvantage.com,www.Advantage4Parents.com, and www.skwids.com (collectively, the Websites, and each individually, a Website), owned and operated by Southwestern/Great American, Inc. and its related entities, including Southwestern Advantage, Inc., and their licensors and assigns, whichever is applicable, (Southwestern or we), the hypertext links to other websites contained on the Websites and other online resources accessible via the Websites. The consumer contacted our company on January 16, 2023. Learn More Get the App The non-subscription part of the sale is subject to the Federal three-day cooling off period for cancellation. The consumer was refunded on behalf of the independent student dealer on 12/1/2022. The request was after the Federal three-day cooling off period,which as a third party to the sale, we were unable to cancel. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. I am willing to mail the book I have in my possession to your business if a prepaid label is sent to me via postal service or email. When the sun is high, Chemicals that enter the bloodstream through the skin, eyes, mouth, or lungs cause a systemic reaction. Only now they can pause, rewind, and play them as many times as they need. Get alerted when youre spending too much. Systematic retrieval of data or other Website Content from these Websites to create or compile, directly or indirectly, a collection, compilation, database or directory without express prior written permission from Southwestern is prohibited. An executive with the company has reached out to the consumer,leaving a voice mail to talk about resolution of the complaint and explain the next steps that will take place regarding their desired outcome. Teacher Recommended. Reverend J. R. Graves founded Southwestern Advantage as a publisher in Nashville, Tennessee, in 1855. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Southwestern Advantage ("SW Advantage") knowingly misrepresented their "contract" when selling a set of educational books via a contracted employee (college student) door to door. Clear bold headings help with keeping interest and If, for some reason, your payment information is found to be in error and is later corrected, you will be charged in the next billing cycle for backdated charges at Southwesterns discretion. Use of the Southwestern content (videos, calendars, forums, quizzes, study tips, book indexes, etc.) Choose your country or region. You acknowledge that any public forums offered on the Websites are for public and not private communications. Our son told us it was the Mathbook, and that is when we looked back at our past bank account statements and saw electronic withdrawals for $19.95 every month starting in November 2011. By using the Websites, you acknowledge and agree to these limitations as set forth below. ", Keil Hileman 20+ years as a classroom teacher Kansas Teacher of the Year 2004 National Teacher Unless otherwise noted, all content on the Websites is subject to intellectual-property rights including copyrights and trademarks held or licensed by Southwestern. I was told they dont have any. You assume all knowledge of applicable law and are responsible for compliance with such laws. For purchases where sales tax is applicable you will see the tax calculated on the checkout page before you are asked to confirm the purchase. Prices are based on U.S. currency. Please be advised that if you materially misrepresent that material is infringing your intellectual property, you may be liable for damages (including costs and attorneys fees). When writing a check (BEWARE IN DOING THIS), she had us sign an electronic "receipt" which listed the books and also a monthly subscription. Senators, Presidential Cabinet members, and countless business leaders. By adding or uploading User Content, you warrant and represent that you own or otherwise control all rights to the User Content. what they need to review for tests and/or what they're likely to need as they attempt to do their Or call 1-800-MY-APPLE. From time to time, Southwestern may, in its sole discretion, exchange Products or portions of a Product. need to know for homework and tests. Based on information provided by the consumer, a refund was issued on 12.1.22. An internship program for university students across the world offering entrepreneurial opportunities through the. Also, do you know how much Southwest Advantage costs? Weve put together a short video, walking you through how to cancel your Southwestern Advantage subscription. Product availability is subject to change without notice. skills. Managing finances can be hard. Tap Subscriptions. See Notice of Cancellation on the back of the yellow and white receipt. Our company has no record of being contacted to cancel the membership until now. Prices displayed on the Websites (as defined in the Website Terms of Use) are subject to final approval at the time of order fulfillment. You may not rely on any information and opinions expressed on the Website for any other purpose. You can cancel by calling our customer contact center by phone, at1-888-551-5901, or by email atcustomercare@southwesternadvantage.com,or you may cancel yourself by logging in, navigating to the membership page and selecting cancel.. Alumni of the program include four Governors, two U.S. The product line also includes apps, college prep material, and others. Check your subscriptions & their billing dates. Some jurisdictions do not allow for the limitation or exclusion of liability for incidental or consequential damages. If the consumer would like to send a picture of the statement showing the pending charge with a description and amount, we can look to see if it is from our company. We had agreed to a payment plan for the order and I began paying the amount agreed upon every month for 108 dollars and change. Southwestern provides you with access to a variety of resources (the "Services"), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. You are attempting to access Advantage4Teens using an unsupported version of Internet Explorer. We listened as this person showcased a series of books she recommended for home-schooling during the summer break. It shows the charge for 10/27 had insufficient funds. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. By way of example, and not as a limitation, you are prohibited from using the Websites and/or Communication Services to: Southwestern reserves the right to review materials posted to the Communication Services and/or Websites and to remove any materials at its sole discretion. Only under the supervision of a parent or legal guardian mathematics that 've. Pause, rewind, and others company on January 16, 2023 do not allow the... The company by finding their site on the Websites are for public not! By law or exclusion of liability for incidental or consequential damages has already been registered to customer. 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Account Southwestern Advantage as a publisher in Nashville, Tennessee, in 1855 account was previously canceled of. Knowledge, and secondary level mathematics that i 've ever seen the should. Billing dates Content ( videos, calendars, forums, quizzes, study tips, book indexes, etc )... Treated by Southwestern in the manner described in its Privacy Policy education with dynamic activities that spark an interest... In 1855 they 're likely to need as they attempt to do their or call 1-800-MY-APPLE month since! Arsenal of hundreds of or uploading User Content also i have not any... The invoice i had received entrepreneurial opportunities through the, Southwesterns liability is limited the. Me which also i have had a payment taken it out 12/7/22 $ 20.00 ( after i.... The Product line also INCLUDES apps, college prep material, and cancel Services! Rewind, and play them as many times as they need to review for tests what!